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Privacy Policy

 Our Privacy Notice

Under current law, we are required to give you this privacy notice. It describes the Chattanooga Federal Employees Credit Union's privacy policy and practices about the personal information we collect and disclose, including the parties who receive personal and sometimes nonpublic information from us as we conduct the business of the credit union.

Chattanooga Federal Employees Credit Union collects nonpublic personal information about you from the following sources:

  • Information we receive from you on member applications or other forms;
  • Information about your transactions with us or others; and
  • Information we receive from a consumer reporting agency

We do not disclose any nonpublic personal information about you to anyone, except as permitted by law. If you decide to terminate your membership or become an inactive member, we will not share information we have collected about you, except as permitted or required by law.

Chattanooga Federal Employees Credit Union restricts access to your personal and account information to those employees who need to know that information to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

If after reading this notice you have any questions, please contact us at:

       Chattanooga Federal Employees Credit Union
       2011 Stein Drive, Chattanooga, TN 37422
       Phone: (423) 892-3738
       Fax: (423) 499-5185



 Web Security

Electronic Privacy and Security
Chattanooga Federal Employees Credit Union has security measures in place to protect the loss, misuse and alteration of the information within our Web site. Visitors to our Web site will remain anonymous unless you choose to provide personal information by submitting forms or applications contained within this site. The personal information you provide will be used discretely and solely for the use of the Chattanooga Federal Employees Credit Union to better serve its customers.

Because this site does not currently use encryption, information is sent to us via e-mail may be vulnerable as is any other e-mail message traveling via the Internet. Due to this risk, we do not ask for highly-sensitive information such as credit card, account, or social security numbers. If you do not wish to provide information online, you may call us at (423) 892-3738, or fax us at (423) 499-5185. This site does not use cookies.

Collecting User Information
Our Web server collects standard, non-identifying information about our Web site visitors such as the date, time, Web page visited, and IP address. We may also collect e-mail addresses of those who communicate with us via e-mail. This information is used to compile statistics and aggregate information on the usage of our Web site. We use this information to improve the content of our Web site, and to better serve our customers through special marketing and service programs. This information will only be used internally by the Chattanooga Federal Employees Credit Union and we will not share this information with other organizations. We do not compile, buy, sell, rent or trade customer e-mail lists. We do not make the e-mail addresses of those who access our Web site available to others.





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ance with the Federal Fair
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ęCopyright 2012 Chattanooga Federal Employees Credit Union. All Rights Reserved.
2011 Stein Drive, P.O. Box 22205, Chattanooga, TN 37422-2205
423-892-3738, Fax: 423-499-5185, cfecu@cfecu.coop